Frequently asked questions.
Concierge Insurance Service
At Thrive Coastal Therapy, we offer concierge insurance reimbursement services. Therapy sessions with Thrive Coastal Therapy may be reimbursed in full or in part by your health insurance. We will send your Superbill to your insurer on your behalf for prompt reimbursement. Let us do the work for you. Please contact Thrive Coastal Therapy so we can check your coverage today.
Good faith Estimate
You have the right to receive a “Good Faith Estimate” which explains how much your medical care could cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and insurance.
You have the right to receive a Good Faith Estimate for the total expected for any non-emergency items or services. This includes related costs like medical tests, prescriptions drugs, equipment and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least one day prior to your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate
For questions and more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call HSS at 800-368-1019.
Do you offer a sliding scale?
It is important to Thrive Coastal Therapy that treatment is accessible for all income levels. We offer a limited number of sliding scale spots.
Fees
Please contact Thrive Coastal Therapy for fee structure. The session fee depends on the qualifications and experience of the therapist you will be working with. Furthermore, fees will depend on length of session time. Some people require a 60 minute session, others prefer 90 - 120 minute sessions.
Hours
Monday to Saturday 9:00am to 7:00pm
Telehealth
Thrive Coastal Therapy is able to provide both in person and Telehealth (Including EMDR) through a HIPAA-compliant Telehealth platform.
Cancellation Policy
If you need to cancel or reschedule your session, you must provide at least 24 hours notice to avoid being charged your full session rate.